Terms of use

Plain and short. By using Katale you agree to these terms.

1. What Katale is

Katale lists shops and their products and links you to the shop on WhatsApp. Katale is not the seller, does not take payments and does not deliver.

2. Buying

• Your deal is with the shop. Confirm the price, stock and delivery with them.
• See the item before you pay. Meet in safe public places.
• Katale is not responsible for items, payments or deliveries between you and a shop.

3. Selling

• Only list real items you have or can supply, with honest prices and your own photos (or photos you may use).
• No illegal, stolen, counterfeit or dangerous goods.
• Katale reviews shops before they go live and may hide, suspend or remove any shop or product.
• Boosts (10,000 UGX for 7 days) put a product in the Featured row. They do not guarantee sales.

4. Accounts

Keep your password private. Tell us on WhatsApp 0709 422 968 if you think someone else is using your account.

5. Changes

We may update these terms. The latest version is always on this page. Last updated: October 2026.